My mother died four months ago. In the ensuing months, after the funeral, we went through her things, bequeathing them
to family, friends and her favorite homeless shelter. It’s not easy, going
through someone’s things. Almost every sweater, every blouse held a memory. How
could I give them away? I wanted to hear from her. I tried to listen: “You
should give that gauzy teal scarf to Gerry. She’ll wear it.” I channeled her
wishes the best I could and probably got some wrong. But you can’t live your
whole life with someone without knowing a little about what she might think.
Then we had to help my dad. I don’t know how we did in
helping him deal with his loss, because the more immediate decision was where
he would live. He couldn’t stay alone in Florida, nor were there any real
adequate solutions available--in our opinion. We packed up as much of the
apartment as would fit into my house and garage and moved him over a thousand
miles away from the home he shared with my mom to Connecticut.
Four months. It seems impossible that we were able to
accomplish so much in such a relatively short amount of time. Now that all the
big decisions have been made; remodeling, moving, donating, we’ve come to the
job of living with our loss. Did we care for her the best way we could? It’s
hard not to have regrets, but were there any really big ones for her? It’s just
so hard to know, especially when a loved one--your parent--is taken so
suddenly.
There are boxes and boxes of belongings stacked in my
garage, but when I packed up my parents’ things in Florida, I bought a plastic
crate for “papers.” There were tons of papers having to do with life and death:
doctor’s bills, prescription statements, rehab agreements, hospice booklets. I
dragged that box upstairs to my office, leaving the others for “later,” in an
effort to tackle any real, burning issues first. My eyes glazed over from
trying to interpret one form after another, until, in between another hospital
bill and insurance statement, I saw my mother’s distinct handwriting on a
folded sheet of paper. I pushed the pile aside and unfolded the paper. A full
page of handwriting in pencil on the back of one of the New York Times
crossword puzzles she liked to print out and solve in between reading her
books. It was dated 6/22/16 and it appeared to be entitled “My Outrage. ” After
those titular words, it launched into a rant about my dad’s most recent medical
issue--a fall which put him in the hospital. It goes like this:
My Outrage
is with the Hospital
and its [June] 7th emergency room assessment of my husband--
Here is all:
85
year old man -
Diabetic
Legally
blind w/
A
pacemaker
Brought into Emergency
with--
A
broken shoulder bone
and
A
shattered? burst?
broken
patella (knee cap)
(both
on the left side!)
They
Knowing
He
will need 4-6 weeks of Rehab. And they send him to Rehab care knowing all this
and with no consideration of his insurance [coverage]--
I feel like an
anonymous number in an anonymous system and I feel helpless
BUT
I can’t afford to
expend my energy in a negative way. I need me to be upbeat, positive and
creative and mostly loving, caring and kind. It’s getting hard, but that has to
be my focus.
It is what it is, but
it will be what you make it!
Hopefully, others will
take up the cause!
I remember this time in their lives, when my dad fell and
was taken to the hospital. He stayed more than three days and he was
recommended to skilled care, fortunately available in their retirement
community apartment building. What wasn’t fortunate was that, because he was
never officially admitted to the hospital, his rehab wasn’t covered by Medicare
and they had to pay out of pocket for the six weeks of rehab. Their savings
account wasn’t meant for this, but they were lucky to be able to cover it. This
isn’t the only time it happened. He fell again, in November, in the midst of my
mom’s escalating physical decline and cancer diagnosis. They--the hospital, the
doctors, the case managers--did it again: kept him for more than three days,
discharged him to skilled care and left it all on my parents’ shoulders because
he wasn’t officially admitted. He was there under “observation.” And
observation isn’t covered. It’s a break down in the system of care that many
people aren’t aware of. But the hospitals are. So are the rehab centers.
I don’t have to guess about what she thinks this time--I
read it with my own eyes. I want to share her thoughts here, not for some redress or malice, but because her voice deserves to be
heard. My mom's outrage doesn't have to remain hidden in a file folder among unsympathetic statements. If sharing it does nothing but help one person be aware of this glaring
neglect of care in the system, then great. But even more importantly, I want to share
that part of her that experienced this maltreatment and pushed it aside so she could focus
on the task at hand. Anybody can point out unfairness, but it takes real
strength to move forward despite it. That’s her cause. One I take up gladly by sharing this now.
-->
This is a heartbreaking. Why we can't do better as a nation in providing lasting affordable care is a mystery. The illness and death of loved ones is burden enough.
ReplyDeleteThank you, Jean. I appreciate your comments.
DeleteThe American Health care system is the biggest racket on the planet! No other country would ever d this to there elderly. Peter and I wrote about it in our book The Pathway Home!
ReplyDeleteThanks, Liz. It's a morass of requirements that have nothing to do with care, that's for sure.
DeleteUgh.... what an outrage indeed- and what a poignant expression from your mother. So important that you shared this....
ReplyDeleteThank you, Barbara. It felt good to share her voice.
ReplyDeleteWhy we can't do better as a nation in providing lasting affordable care!!
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Hi Cindi,
ReplyDeleteI found you on the 31-day writing challenge with Jeff Goins.
I'm so sorry for the lost of your Mom. However, I'm moved by what your Mom had to endure with the medical system. I am amazed at how cruel the system is and would love to believe we could do something to change it, but I'm at a lost.
I have too run into a similar problem and the effort to get it resolved is so time consuming; it's ridiculous. Yet, I appreciate you posting this blog as the information is eye opening and I'll keep it in the forefront of my mind when talking to the hospital in the future.
I'm glad you shared the story. Thanks
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